Shipping

All items placed before 3 pm Eastern Standard Time will receive same-day shipping. Any items placed after that time will receive their confirmation the next day.

We currently use USPS as our primary choice of shipping items. All items will come bubble-wrapped to ensure the safety and delicacy of our products.

Items over $150.00 qualify for a Cali Candle Co. wooden box. Our boxes are handmade in-house. Due to the prices of lumber, we are unable to assure that all items that are under $150.00 will qualify.

We do not ship candles in the summer due to heat, and an increase in shipping materials. We strive to keep our prices low and to offer the best experience. We do travel to different states during this time to showcase our products. From June to September, we will be traveling to different states to promote our products. Feel free to check us out on our “Events” page to see if we will be in your city.

Returns

We do not accept returns or exchanges. All items are FINAL SALE. We encourage you to order our “Candle Sample” to ensure you like the scent. Returns are ONLY accepted if the item is damaged upon delivery. If that is the case we will need proof of damage. This can be sent to info@calicandlesco.com. Once received we will send you a shipping label and replace the candle.

We are not responsible for lost or stolen packages. Please ensure your home has the proper equipment to prevent thieves.